9.3

Activity: Determining Outcomes and Measures

Revisit the Friendly Head Start scenario and respond to the question that follows: East Bank Head Start is large Head Start program with 10 centers. Each center has two classrooms, serves 40 children, and has 4 full-time teachers. One of the centers, Friendly Head Start, has two components to their mental health services and approach:

Using Outcome Measures and Evaluation for Continuous Quality Improvement

Within any program, the goal of continuous quality improvement is to examine the content and quality of ECMHC services within the program, to determine if the MHC services are achieving the expected outcomes of the consultation services, and to make improvements to the program based on the findings. While counting such things as number of

Accountability and Continuous Quality Improvement

Accountability, or the degree to which the MHC and the program are implementing the specified number and type of ECMHC services, is a necessary component of quality improvement. However, a broad quality improvement strategy is needed to better determine if consultation services are meeting the needs of children, families, and staff, and if not, identify

Activity: Determining Accountability Measures

Review the scenario and respond to the question that follows: East Bank Head Start is large Head Start program with 10 centers. Each center has two classrooms, serves 40 children, and has 4 full-time teachers. One of the centers, Friendly Head Start, has two components to their mental health services and approach: mental health consultation

Understanding the Administrator and Consultant Roles in Accountability and Quality Improvement

woman at desk

Head Start administrators and mental health consultants (MHCs) have important roles in developing and implementing accountability and quality improvement procedures. Accountability establishes the degree to which the MHC and the program are implementing the ECMHC services outlined in the mental health services plan, job description and/or contract, which should be consistent with existing policies and procedures,

This product was developed [in part] under grant number 1H79SM082070-01 from the Substance Abuse and Mental Health Services Administration (SAMHSA), U.S. Department of Health and Human Services (HHS). The views, policies and opinions expressed are those of the authors and do not necessarily reflect those of SAMHSA or HHS.